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Ticket Policy
SALE POLICY
TICKETS & CONFIRMATION - Immediately after successfully checked out, customer will receive a order summary and eTickets by email.

NONREFUNDABLE - NO REFUND WOULD BE GRANTED. Please check the selected schedule information carefully before check out, ticket purchases are final and are not refundable or changeable. Duplicate transactions are also not refundable because duplicate transactions block other customers from purchasing tickets. There will be no refund or reschedule for any unused or partly used services.

CONDITION OF USE - (1) The ticket is valid only for the date and time stated on the ticket. (2) Customer have to bring a valid ID and a printout of the eTickets (confirmation email) at boarding for ID Check. (3) Customer's name (s) on e-ticket have to match passenger's (or one of the passengers') name. (4) The printout of eTickets must be signed by customer as proof of boarding. (5) **Passenger must arrive 30 minutes prior departure time, otherwise the seat might be sold to others.

TIGER TRAVEL BUS GENERAL INFO

SCHEDULES - Every effort will be made to operate according to published schedules. Circumstances sometimes develop beyond our control, such as weather or traffic delays and accordingly bus companies cannot hold itself responsible for errors in timetables, inconveniences or damage resulting from delayed buses. Connections cannot be guaranteed and schedules are subject to change.

BUS CANCELLATION - Customer is encouraged to check on Website - Weather Update for any bus cancellation notice on selected bus.?

AN OPEN TICKET WOULD BE GRANTED. Tiger Travel reserves the right to cancel buses due to weather/traffic/coach condition. If customer purchased for a ticket which the bus is canceled, customer must initiate a open ticket request within 7 days after the departure date. An Open Ticket will be issued only if the cancellation was verified by Tiger Bus. NO REFUND WOULD BE GRANTED FOR BUS CANCELLATION. SMOKING IS PROHIBITED on all buses.

BICYCLES - Bicycles may be transported, customer has to call the Tiger Bus in advance to confirm space availability.

CHILD TICKET - Children including infants are required to pay the adults' rate to have a seat on the bus, Please bring a car seat for the child if necessary.

ANIMALS - Animals will not be transported.

BAGGAGE OR LUGGAGE ? Baggage will be limited to 1 pieces per adult ticket, plus carry on baggage. TIGER BUS IS NOT RESPONSIBLE FOR LOST OR MISPLACED BAGGAGE.

OBJECTIONABLE PERSONS - Tiger Bus reserves the right to refuse transportation to any person under the influence of intoxicating beverages or drugs or who is unable to take care of oneself or to any person whose conduct is such, or likely to be such, as to make one objectionable to other passengers.

CELL PHONES - "Limited" with respect and courtesy to your fellow passengers.